LAD understands that you, our valued customer, are very concerned about how the personal information you have trusted us with is kept confidential and used. LAD greatly values that trust and commits to making the utmost effort to protect this information. We guarantee that customer information will be used reasonably and thoughtfully to continuously improve the quality of our services and bring you delightful shopping experiences on our website.

• Send newsletters introducing new products and promotions from LAD.
• Provide certain utilities and customer support services.
• Enhance LAD's customer service quality.
• Resolve issues and disputes that arise from using the website.
• Prevent activities that violate Vietnamese law.
• To protect LAD and other third parties: We only disclose account and other personal information when we believe doing so is appropriate to comply with the law, protect the rights, property of service users, of LAD, and of other third parties.
• At the legal request of a government agency or when we believe doing so is necessary and appropriate to comply with legal requirements.
• In other cases, we will specifically notify you when we must disclose information to a third party, and this information will only be provided when we receive your consent. Example: promotional programs in cooperation with LAD's partners.

1. Collection of Customer Information

To use LAD's services, you must register for an account and provide some information such as email, name, phone number, and address, along with other details. You may choose not to provide certain information, but in such cases, you may not be able to enjoy some of the features we offer.

We also store any information you enter on the website or send to LAD. This information will be used to respond to customer requests, offer suitable suggestions for each customer, improve the quality of goods and services, and contact you when necessary.

Additionally, transaction information, including purchase history, transaction values, shipping, and payment methods, is also stored by LAD to address any issues that may arise later.

2. Use of Information

The purpose of collecting information is to develop LAD into a software provider that brings the most benefits to customers. Therefore, the use of information will serve the following activities:

3. Sharing of Information

LAD understands that customer information is a crucial part of the business and will not be sold or exchanged with any third party. We will not share customer information except in the following specific cases:

This does not include selling or sharing information that leads to the disclosure of customers' personal information for commercial purposes that violate the commitments set forth in LAD's customer information privacy policy.

4. Customer Information Security

We also commit to not intentionally disclosing customer information, selling, or sharing LAD's customer information for commercial purposes in violation of our commitments with customers under LAD's customer information privacy policy.

LAD emphasizes that we highly prioritize the rights of our customers in protecting personal information, so if you have any comments or concerns regarding our privacy policy, please contact:

Email: [email protected]